Customer Experience Manager - Operations, Logistics, Service Support


Georgia, USA

Join an expanding sales team representing premier document management technologies from a MAJOR OEM selling the best product line in the DOCUMENT MANAGEMENT industry. Responsible for the overall management of the Branch service organization, as well as all the logistical support for the branch he/she supports. With the main objective of creating an exceptional customer experience through onsite visits, customer engagement & staff customer service development. 7-10 years’ field service industry experience with a strong understanding of operational, financial and sales elements of the business model. 3 years of operational / office management experience in the office equipment industry. 3-5 years’ experience in supply chain management. 3-5 years’ experience in warehousing, delivery services, inventory coordination or related fields. 5+ years previous management or supervisory experience. Associate degree (A. A.) or equivalent from two-year College or technical school, or equivalent combination of formal education or technical instruction. Net+ certification strongly desired. Prior SAP experience a plus. Must possess strong communication skills, mechanical aptitudes would be a plus. Proven ability to manage budgets, control costs and analyze cost to revenue ratio for new initiatives. Knowledge of Windows & Microsoft Office software. Very competitive salary, commissions, bonus. Full benefits, retirement, expenses. This is a high six figure income opportunity. Full benefits, retirement, expenses.